# RustGrid > API-native workflow infrastructure for humans, AI agents, and backend systems. RustGrid provides programmable workflow primitives: projects, tickets, comments, custom fields, scoped API keys, RBAC-oriented permissions, webhooks, usage limits, idempotency, ETags, request IDs, and audit trails. Teams use RustGrid as the workflow backend for service desks, issue trackers, customer portals, operations queues, approval systems, and AI agent handoffs. ## Core Pages - [RustGrid homepage](https://rustgrid.com/): Product overview, positioning, pricing, FAQ, and high-intent use cases. - [Quickstart](https://rustgrid.com/quickstart/): First API call and setup path. - [Headless ticketing API](https://rustgrid.com/headless-ticketing-api/): API-native ticketing backend for custom products. - [Workflow API](https://rustgrid.com/workflow-api/): Durable workflow state, events, scoped credentials, and audit. - [Jira alternative API](https://rustgrid.com/jira-alternative-api/): When teams need programmable workflow infrastructure instead of a UI-first PM tool. - [Ticketing backend](https://rustgrid.com/ticketing-backend/): Backend primitives for support, operations, and automation queues. - [AI agent workflow infrastructure](https://rustgrid.com/ai-agent-workflow-infrastructure/): State, idempotency, permissions, and audit for agent workflows. - [RustGrid Pulse](https://rustgrid.com/pulse/): Product thinking and shipping notes. - [RustGrid Brand System](https://rustgrid.com/brand/): Gridkeeper kinetic gear and visual style guidelines. ## Product Vocabulary - API-native workflow infrastructure - headless ticketing API - ticketing backend - workflow API - scoped API keys - RBAC permissions - webhook events - idempotent writes - audit trails - AI agent workflow state ## Contact - Website: https://rustgrid.com/ - Email: hello@rustgrid.com