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Freight exceptions
routed through one API.

RustGrid is the exception orchestration layer for freight operations. It gives logistics teams a programmable system of record for customs holds, missing documents, rolled bookings, appointment failures, and disputes across internal teams and external partners.

View Freight API
Multi-party access control Concurrency-safe updates Audit-ready operations
Why RustGrid

Built for messy external operations.

Freight exceptions break across email threads, carrier portals, spreadsheets, and internal tools. RustGrid gives you one workflow backbone for ownership, routing, escalation, and audit history.

Multi-party permissions
Control what shippers, brokers, carriers, warehouses, and internal teams can see and change.
Safe operational updates
Use idempotency keys and optimistic concurrency to avoid duplicate or conflicting case actions.
Full audit trail
Track assignments, status changes, notes, and case history across every exception lifecycle.
For developers

Embed exception orchestration into freight tools.

Build ops consoles, customer portals, partner workflows, and internal automation on top of one case model. Keep your UX and your integrations while RustGrid handles state, permissions, and workflow integrity.

Case APIs
Model customs holds, document issues, appointment misses, disputes, and linked exception chains.
Partner-safe workflows
Expose controlled views to external parties without leaking the rest of your operation.
Observable integrations
Use request IDs, rate limits, and stable mutation semantics for production-grade integrations.
Beta

Start with one exception queue. Expand from there.

RustGrid is in private beta for teams building freight exception workflows. Start narrow, prove the queue, then expand into more cases and more partner-facing flows.

Private beta
Work directly with us on customs, document, dispute, and appointment-failure workflows.
Infrastructure-aligned pricing
No generic seat-tax positioning. Pricing will track operational usage and workflow volume.
Built to layer on
Keep your own UI, internal tooling, and customer experience while standardizing the workflow engine.
FAQ

Quick answers.

RustGrid is the control plane. You keep the portal, the workflows, and the customer experience around it.

Is this another TMS?
No. RustGrid sits underneath your freight operation as the exception orchestration layer, not the full operating system.
Who is it for?
Teams handling customs holds, missing documents, rolled bookings, appointment misses, disputes, and other cross-party exceptions.
Can I self-host?
Roadmap item. Private beta focuses on managed cloud first while we harden the operational model.
What is RustGrid?
RustGrid is an API-first exception orchestration layer for freight operations. It gives teams a structured case model, permissions, ownership, audit history, and workflow controls for managing operational exceptions across internal users and external partners.