Free
Explore the RustGrid workflow core with a small workspace and the current free limits.
- 2 projects and 3 users
- 100 tickets/month
- 10,000 API requests/month
- 7-day audit retention
Current published plans
Start with a small workspace, grow the workflow core behind your engineering system, and move to a custom annual contract when standard limits no longer fit.
Billing truth: the signed-in billing response and tenant entitlements are authoritative.
Example plan snapshot
Monthlylimit: 10
limit: 250,000/month
30 days
Illustrative billing UI. Your authenticated workspace supplies the real plan and usage values.
Four clear paths
The published matrix covers projects, users, API keys, ticket records, requests, webhooks, storage, custom fields, retention, and support. It does not publish run, concurrency, or repository entitlements.
Explore the RustGrid workflow core with a small workspace and the current free limits.
More durable workflow capacity for teams building and operating real product integrations.
Higher published limits for larger teams, deeper event volume, and longer operational history.
A contracted plan with custom resource limits, custom retention, and contract support.
Published billing matrix
“Tickets” is the current API and billing resource name. The product experience presents structured engineering work as missions; the underlying contract remains /api/v1/tickets.
| Plan detail | Free | Builder | Scale | Enterprise |
|---|---|---|---|---|
| Price | 0 €/month | 99 €/month | 899 €/month | Annual/custom |
| Projects | 2 | 10 | 100 | Custom limits |
| Users | 3 | 15 | 100 | Custom limits |
| Active API keys | 2 | 10 | 100 | Custom limits |
| Tickets | 100/month | 5,000/month | 100,000/month | Unlimited usage |
| API requests | 10,000/month | 250,000/month | 5,000,000/month | Unlimited usage |
| Webhook subscriptions | 1 | 10 | 100 | Custom limits |
| Webhook deliveries | 1,000/month | 50,000/month | 1,000,000/month | Custom limits |
| Storage | 1 GB | 50 GB | 1 TB | Custom limits |
| Custom fields | Not included | Included | Included | Included |
| Audit retention | 7 days | 30 days | 365 days | Custom retention |
| Support | Community access | Standard onboarding | Priority onboarding | Contract support |
This table intentionally does not assign plan limits for agent runs, worker concurrency, or connected repositories. Those entitlements are not present in the current published plan matrix. Check live billing before making a purchasing decision.
What changes with scale
Published limits expand the number of projects, human users, and active API credentials that share the workflow core.
API request, webhook subscription, and webhook delivery limits grow as RustGrid connects more of your engineering system.
Higher tiers publish more attachment storage and longer audit retention for operational context and review.
Authoritative at runtime
RustGrid’s billing service returns the active plan, usage, and entitlements for the signed-in tenant. That response takes precedence over a cached page, screenshot, or sales description.
Inspect workspace billingPricing questions
We would rather leave a row absent than imply an entitlement the billing contract does not publish.
No run allowance is listed in the current published matrix. Do not infer a run or concurrency entitlement from the project, ticket, or request limits; check the authenticated billing experience.
Mission is the public product term for structured engineering work. The current API resource and published billing counter are still tickets.
Yes. Your signed-in billing response and tenant entitlements are authoritative, especially for contracted or recently changed plans.
Enterprise is annual/custom. Its exact limits, retention, and support terms belong in the contract.
Start with the real system
RustGrid keeps engineering intent, agent work, validation, and review in one operational history.